COVID-19 Statement – Shipping and Handling
Updated – January 14, 2022
PBW Resources – CondomsCanada.com
These are times when the “new normal” almost defies description. We are therefore advising our customers and prospective customers about the steps we are taking to protect both our staff, as well as ensuring that your parcels/packages are handled with your continued health in mind.
Our Staff
Our staff generally consists of people who have worked in the health services field; we have a former infectious disease laboratory staff member on board, along with a former Senior VP of a major hospital.
Communicable diseases are nothing new to us. Seen through an electron microscope, all the viruses were ugly. NONE of them looked pleasant. Long before COVID-19 appeared, we were taking care to ensure that supplies were kept clean, and stored securely.
There are several hand-washing stations available, and we apply our own HAND SANITIZER liberally throughout the day. We observe social distancing and work from separated offices. We have had no reason to use them yet, but we have a supply of N95 (Medical Grade) masks on hand. No unauthorized visitors are permitted. All deliveries are announced and received at a distance.
Receiving Stock
Most of our supplies arrive by either courier service or sometimes by Canada Post. We wear plastic gloves to open the packages, which are cut open with scissors. Products are placed on separate warehousing shelves (with continuous air-flow). Most of our products that we receive are enclosed in plastic covers and arrive with inner-packages of 6 within a case lot (condoms/lubricants).
Shipping Your Products
Once your products are inside the bubble-envelope, the package is sealed and addressed. Our envelopes are purchased in bulk, usually stored in groups of 12 within plastic wrapping, with no previous handling by other than our staff. In order to limit risk to our staff members, shipping/mailing orders to customers is now limited to Twice Per Week.
